J & P Exteriors 1 Inc. uses SMS/text messaging to communicate with customers regarding their appointments, projects, estimates, scheduling, customer support, and other service-related matters.

Types of SMS Communications

SMS messages may be used for:

• Appointment scheduling and confirmations
• Appointment reminders
• Project updates and notifications
• Customer support communications
• Estimate follow-ups
• Weather or scheduling delays
• Requests for additional project information
• Billing or invoice notifications
• Photos related to projects, inspections, estimates, repairs, scheduling, or customer service matters

SMS Consent

Customers may provide consent to receive SMS communications verbally, through direct communication with our staff, through website forms, or during the scheduling process.

Records of SMS consent are securely maintained through our CRM platform, Jobber, for compliance purposes.

Message Frequency

Message frequency may vary depending on active projects, customer requests, or scheduled services.

Message & Data Rates

Standard message and data rates may apply depending on your mobile carrier.

How to Opt Out

Customers may opt out of SMS communications at any time by replying STOP to any message.

SMS Support

For assistance with SMS communications, customers may reply HELP to any message or contact our office directly.

SMS & Privacy

Information associated with SMS communications may include customer contact information, communication records, project information, and SMS consent records.

SMS-related information is handled in accordance with our Privacy Policy and is used for legitimate business purposes related to customer communication, scheduling, project management, customer support, and service coordination.

Contact Information

If you have questions regarding our SMS communications, please contact:

J & P Exteriors 1 Inc.

---

(773) 574-7310

---